Research Outputs

Paper published (since 2002 in English journal)

1.       Zhao, X., Sum, C.C., Qi, Y., Zhang, H., Lee, T. S., “A Taxonomy of Manufacturing Strategies in China”, Accepted for publication in Journal of Operations Management, 2005.

2.       Zhao, X. Yeung, A and Lee, T.S.  “Quality Management Practices and Organizational Context in the Service Sector”, Journal of Operations Management, 2004, Vol. 22, 575-587.

3.       Hui, M., Zhao, X., Fan, X. C., and Au, K.  “When does the Service Process Matter? A Test of Two Competing Theories”, Journal of Consumer Research,  2004, Vol. 31, No. 2, 465-475.

4.     Xie, J. Lee, T. S. and Zhao, X. “Impact of forecasting error on the performance of capacitated multi-item production systems”, Computers and Industrial Engineering, 2004, Vol. 46, No. 2, pp. 205-266   

5.     Lau, R. Zhao, X. and Xiao M.  “Assessing Quality Management in China with MBNQA Criteria”, International Journal of Quality and Reliability Management, 2004, Vol. 21, No. 7. 699-713  (Received the Highly Commended Paper Award by the Literati Club)

6.       Law, A., Hui, Y.V. and Zhao, X. "Modeling Customer Satisfaction and Repurchase Frequency", International Journal of Quality and Reliability Management, 2004, Vol. 21, No. 5, 545-563 

7.       Xie, J., Zhao, X. and Lee, T. S. “Freezing the Master Production Schedule under Single Resource Constraint and Demand Uncertainty” International Journal of Production Economics, 2003, 83, 65-84

8.    Zhao, X., Lai, F, and Young, S. “A Study of Manufacturing Resources Planning (MRPII) Implementation in China”, International Journal of Production Research, Vol. 40, No. 14, 3461-3478, 2002

9.       Lau, R.S.M., Zhao, X, and Lai, F. "Survey of MRPII Implementation and Benefits in Mainland China and Hong Kong," Production and Inventory Management Journal, Vol. 43, No. 2, Third/Fourth Quarters, 2002, 65-71.

10.    Zhao, X., Xie, J, and Wei, J.  "The Impact of Forecasting Errors on Value of Order Commitment in a Supply Chain", Decision Sciences, 2002, Vol. 33, No. 2, 251-280. 

11.    Zhao, X., Xie, J. and Leung, J.  "The Impact of Forecasting Models on the Value of Information Sharing in a Supply Chain", European Journal of Operations Research, Vol. 142, No. 2, 321-344,  2002

12.    Zhao, X., Lau, R, and Lam, K “Optimizing the Service Configuration with the Least Cost Approach,” International Journal of Service Industry Management. Vol. 13, No. 4., 348-361, 2002.

13.    Zhao, X. and Xie, J., "Forecasting Errors and the Value of Information Sharing in a Supply Chain", International Journal of Production Research, Vol. 40, No. 2, 311-335, 2002

14.    Zhao, X., Yeung, J and Zhou, Q. "Competitive Priorities Of Enterprises in Mainland China", Total Quality Management, Vol. 13, No. 3, 285-300, 2002. 

15.    Zhao, X., Bai, C, and Hui, Y. V. "An Empirical Assessment and Application of SERVQUAL at a Chinese Departement Store", Total Quality Management, Vol. 13, No.2, 2002, 241-254 

16.    Zhao, X., Xie, J. and Zhang, W. J. "The Impact of Information Sharing and Ordering Co-ordination on Supply Chain Performance". Supply Chain Management: An International Journal, Vol.7, No.1, 2002, 24-40.

Paper published (since 2002 in Chinese journal)

1.       Hua, G, Zhang, H, Zhao, X. and Lee, T. S.. 關聯規則挖掘在企業運作策略調查問卷中的應用. 工業工程, 第7卷; 第2期, 2004, 47-51頁.

2.       Zhang, H., Hua, G. Zhao, X. and Lee, T. S.  ANFIS模型在經營策略和績效關係研究中的應用. 武漢理工大學學報 - 信息與管理工程版, 第25卷專輯, 2003,  97-105頁.

3.       Zhang, H., Zhu, D, Zhao, X., and Lee, T. S. and Xu, X. 對中國製造業運作策略的聚類分析及實證研究. 南開管理評論, 第4期, 2003, 49-53頁.

4.       Zhang, H., Zhu, D.,  Zhao, X., Qi, Y. and Lee, T.S.  環境不確定性與企業運作策略相互關係的實證分析. 中國管理科學, 第10卷專輯, 2002. 463-466頁.

Papers Under Review

1. Yeung, J., Zhao, X., Sum, C.C., Huo, B., “Strategic Postures of Logistics Service Providers in Hong Kong”, Under review for publication in International Journal of Operations and Production Management.

2. Zhao, X., Nie, W., Huo, B., Yeung, J., “The Impact of Supply Chain Integration on Company Performance and Supply Chain Performance in China”, Under review for publication in Journal of Operations Management.

3. Qi, Y, Zhao, X., Yeung, H.Y.J. and Wang, A., “Lean and agile practices in supply chain management: a critical review”, Submitted to Supply Chain Management: an International Journal.

4. Zhao, X., Xie, J. and Wei, J, “The Impact of Early Order Commitment on the Performance of a Simple Supply Chain”  Under second revision for publication in European Journal of Operational Research

5. Zhao, X., Xie, J. and Lau, R. “Effects of Inventory Policy on Supply Chain Performance: A Simulation Study of Critical Decision Parameters” Under second round review for publication in Production Planning and Control

Conference Proceedings (since 2002)

1. Zhao, X., Nie,W., Huo, B., Yeung, J., “The Impact of Supply Chain Integration on Supply Chain Performance in China,” Proceedings of the 65th Academy of Management Annual Meeting, Honolulu, Hawaii, USA, Aug. 5-10, 2005.

2. Huo, B., Yeung, J., Zhao, X., “Competitive Hostility, Operation Priority and Performance of Logistics Services Providers in Hong Kong”, Proceedings of the Fourth International Conference on Information and Management Sciences, Kunming, China, July 1-10, 2005.

3. Huo, B., Zhao, X., Yeung, J., “Trust, Relationship Commitment and Supply Chain Integrations in China”, Proceedings of the Fourth International Conference on Electronic Business, Beijing, China, Dec. 5-9, 2004.

4. Qi, Y, Zhao, X. and Yeung, H.Y.J., “Lean and agile practices in supply chain management: a critical review”, The proceeding of 37th annual meeting of Decision Sciences Institute in Boston, USA, November 20-24, 2004

5. Yeung, T,  Zhao, X. and Yeung,  J. A Critical Review of The Literature on Supply Chain Integration, Proceedings of the 3rd International Conference on Information and Management Sciences, Dunhuang, China, June 5-10, 2004

6. Zhao, X, Yeung, J. and Yeung, T., Virtual Supply Chain Management in Hong Kong and China, Paper presented at the 3rd International Conference on Electronic Business, Singapore, Singapore, December 9 -13, 2003

7. Zhao, X., Xie, J. and Wei, J. “The Impact of Early Order Commitment on the Performance of a Simple Supply Chain”, The Second International Conference on Electronic Business, December 11-13, 2002

8. Zhao, X., Sum, C.C., Lee, T. S., Zhang, H., Qi, Y. “A taxonomy of Operation Priorities in China”.  The Second International Conference on Electronic Business, December 11-13, 2002

9. Lau, R. S. M and Zhao, X. "Performance of Three Inventory Policies in a Two-echelon Supply Chain", Invited Session for IFORMS2002, Edinburg, United Kingdom, July 8-12, 2002

10. Zhou, Q. and Zhao, X. "The Impact of Information Sharing on a Three Level Supply Chain", Invited Session for IFORMS2002, Edinburg, United Kingdom, July 8-12, 2002

Work in Progress Papers

1. Zhao, X., Yeung, J., Huo, B., Nie, W., “The impact of Power and Relationship Commitment on Integration between Manufacturers and Customers in a Supply Chain”. In polishing stage.

2. Zhao, X., Yeung, J., Huo, B., “Power, Relationship Commitment and Supply Chain Integration Between Manufacturers and suppliers”. In polishing stage.

3. Yeung, J., Zhao, X., Sum, C.C., Huo, B., “Competitive Hostility, Functional Involvement, Operation Priority, and Business Performance of 3PL Providers in Hong Kong”. To be submitted to Production and Operations Management.

4. Yeung, J., Zhao, X., Sum, C.C., Huo, B., “Competitive Hostility, Functional Involvement, Operation Priority, and Business Performance: An Empirical Study of 3PL Providers in Hong Kong”. In polishing stage.

5. Zhao, X., Yeung, J., Huo, B., “Trust, Relationship Commitment and Supply Chain Integrations in China”. In polishing stage.

6. Zhao, X., Sum, C.C., and Qi, Y., “The enablers and consequences of manufacturing performance in China”, In polishing stage, To be submitted to Journal of Operations Management

7. Zhao, X, Sum, C.C. and Qi, Y., "What does the ‘strategic fit’ mean to manufacturers? – A study in China", In polishing stage.