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Message From The Director
 

Marketers in the 21st Century

 
Entering 2000s, Hong Kong's economic and business environment are turning into a new chapter, shaped by two powerful forces - globalization and technology.

The explosive growth of global trade and international competition has led to the liberalization of existing markets and the emergence of new markets. Globalization has forced many companies, especially companies in Asian countries, to undergo rapid and often wrenching transformation in marketing as well as other business functions.

Another major force is technology. One revolutionary technological change is the emergence of the information age. The successor to the Industrial Society - the Information Economy - is now penetrating and changing almost every aspect of our daily life. This revolution has fundamentally altered our concepts of time and space. Internet, E-commerce and Cyberspace have become the key words in doing business.

As the pace of change accelerates, companies can no longer rely on their former practices to sustain prosperity. Yesterday's winning strategy may become today's losing strategy. In the coming decade marketing will be reengineered from A to Z. There is little doubt that markets and marketing will operate on quite different principles in the coming years of the twenty-first century. Meanwhile, marketers in the new era will need to rethink the marketing process by which they identify, communicate, and deliver customer value in this changing business environment. To be a successful and outstanding marketer in the twenty-first century, one needs to have the following competencies:

 
Professional Knowledge.Good decision making in marketing cannot rely purely on luck or common sense. A professional marketer needs to be one who has a good understanding of marketing concepts, principles, theories and applications.
   
Learning Ability. To be a marketer in the twenty-first century, the ability to learn faster than major competitors may be the only sustainable advantage. However, learning for learning's sake will not provide a competitive edge. The real challenge to a 21st century marketer is to learn strategically, that is, to learn new and important things continuously and translate them into breakthrough insight and strategy.
   
Insight. In a world of increases speed, complexity, and uncertainty, one needs a superior ability to make sense of the ever changing business environment. To create a winning strategy for a firm or business, a marketer must understand better than his competitors the forces driving the economy, how they affect his company's competitiveness, and how he can use them to his advantage.
   
Innovation. The rule of the business game is constantly changing. A marketer needs to have an ability to generate creative solutions for unexpected problems. Without creativity, one can only act as a copycat, a follower, or even a loser.
   
Execution. A marketer needs the ability to implement his company's strategy at the right time and right pace. The impact of an excellent strategy on business performance can only be achieved by proper implementation.
   
Being one of the leading business schools in the Asia- Pacific region, the Faculty of Business Administration at The Chinese University of Hong Kong has a longterm commitment in pursuing academic and teaching excellence. The Master of Science Programme in Marketing is designed to help local and international marketing executives to maintain an edge on competition through a solid, innovative and well-designed curriculum.

Are you a creative and intelligent person who like to face challenge and have a commitment to improve the marketing excellence of Hong Kong? If you are, we welcome you to join our programme. I am sure the next two years you spend at The Chinese University of Hong Kong will ultimately prove to be well worthwhile.


Leo Sin, PhD
Programme Director